Our Commitment to Your Satisfaction

We are committed to ensuring your satisfaction with our products. We offer a 30-day return policy for your convenience. Please review the details below to understand our return process:

Damaged or Missing Parts

If your product arrives damaged or with missing parts, please contact us within 7 days of receiving your order. We will produce and ship a replacement product or send the missing parts within 10 working days, free of charge.

30-Day Return Policy

If you wish to return your product, you may do so within 30 days of receiving it. Please note the following:

• We offer returns within the 30-day period.
• If you need to return the product, please contact our customer support team via services@bisiteblinds.com. They will provide you with the relevant instructions for handling the return.
• The product does not need to be in its original condition or packaging to be eligible for a refund.

Refunds

We will issue your refund within 5-10 business days of receiving the returned product. Please note that it may take additional time for your bank or credit card company to process and post the refund.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

For any questions or concerns about your return, please reach out to us at services@bisiteblinds.com