Shipping policy
Our Shipping & Delivery Process
At Bisite, we aim to provide efficient shipping and timely delivery for all our customers. Please review the details below to understand our shipping process:
Order Processing Time
All Bisite products are made to order, and our manufacturing process typically takes 2-3 weeks before shipping. Once your order is ready, it will be dispatched and you will receive a confirmation email with tracking information.
Shipping Times
Shipping times vary depending on your location. Typical delivery times after your order has shipped are as follows:
- USA: 4-8 business days
- Canada: 4-8 business days
- Europe: 4-8 business days
- Australia & New Zealand: 4-8 business days
- Other international locations: 6-10 business days
Orders are shipped from our warehouses in the USA, Europe, or East Asia based on the customer's location.
Free Shipping
We offer free shipping on all orders. No minimum purchase is required to enjoy this benefit.
Import Duties
We cover any import duties you might incur, so you can enjoy a hassle-free shopping experience.
Tracking Your Order
Once your order is shipped, we will send you an email with your tracking number so you can follow its progress. If you believe your order should have shipped but haven't received the confirmation, please contact us at services@bisiteblinds.com. Including your order number will help us resolve the issue faster.
Shipping Restrictions
Unfortunately, we do not ship to PO boxes or military addresses at this time. Please provide a valid residential or business address during checkout.
Need Help?
If you have any questions or concerns about your order or shipping process, feel free to reach out to our customer support team at services@bisiteblinds.com. We are happy to assist you with any issues you may encounter.